The IBM Trouble Ticket Database

The IBM Trouble Ticket database is a well documented openntf.org case study. This was an original Notes client application that was converted to XPages by IBM XPages experts. Since the time it took an XPages expert who was the original developer of this application to convert it to XPages was known, we used it to see how it would compare with XPager. For this case study the database was converted using the XPager suite and remediated by an inexperienced Notes and XPages developer who is not familiar with the application at all. The development process was documented and compared with the time it took the IBM experts.

Effort - 8 person days: "Experienced" XPages developer, with "NO" understanding of application functionality

Effort - 4 person days: "Experienced" XPages developer, with a "COMPLETE" understanding of application functionality

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XPager™ conversion to XPages - Cost Savings 75% - 90%

Effort - 1 person day: "Fresh" Notes and XPages developer, with "NO" understanding of application functionality

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The Conversion Process 

The original IBM Trouble Ticket Database shown in the Notes client:

The converted IBM Trouble Ticket Database shown in the browser using the Border Container theme:

The converted IBM Trouble Ticket Database shown in the browser using the Bootstrap theme:

Finally, the converted, fully operational IBM Trouble Ticket Database is displayed on an iPhone 5 Portrait - Width 320px using the bootstrap theme:

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EffiChange specializes in IBM Notes, IBM Domino and IBM XPages solutions including: Application Modernization, XPages Tools, XPages Products, XPages Services, XPages Migration, XPages Conversion, XPages Enablement,  XPages Development , XPages Consulting, Notes to XPages Migration, Notes Development, Domino consulting and Domino Infrastructure.